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Do we also do usability testing?

Yes.  Our main work is helping people manage usability and human-centred design, but we can take on specific user testing and usability evaluation work where needed.

Do we help companies develop their own corporate capability for usability and human-centred design?

Yes!  One of our main goals is to achieve effective transfer of skills, and help companies do this stuff better for themselves.

What usability methods do we use?

An important part of managing usability is to identify which methods are most appropriate for the circumstances.  We have advanced skills in observational methods; analytic methods; context analysis; task analysis; performance measurement; interviews; surveys; bespoke questionnaires; standardised psychometric questionnaires; heuristic methods; structured walkthrough; expert review; facilitating focus groups, workshops and feedback sessions. We have applied these across industries and sectors, trained people in them, and helped many organisations develop their own capabilities.

Can we train your team?

Yes, we offer coaching and training.  Coaching is particularly effective, because people generally learn better at the point of need -- developing and applying specific skills as they need them.

What rates do we charge?

Competitive.  We are happy to quote a  fixed price or daily rate.

Where can I find out more?

Why not contact us to learn more.