|
Do you tend to ignore
Cautionary Tales ? Laugh or cry -- it's
your choice -- at the failure to manage usability. But be
indifferent at your peril.
Over the years we have seen many projects that set out to create a
product with good usability -- something appealing, engaging,
effective and satisfying to use -- but failed.
How did it happen? Superficially there seem to be three main reasons:
But what lies behind these?
Often the biggest culprit
is a failure of management caused by a clash of styles.
Maybe some of the key decision-makers -- perhaps even you -- have a
high level of level of usability
resistance...
|
